Appointments
Two ways to reach us, one short service map, and access arranged before we arrive.
To book a Sub-Zero repair in San Marco, San Jose, or Epping Forest (ZIP 32207), ring the workshop on (904) 893-3248 during weekday hours, or use the external booking page on the buttons below. We hold windows Monday–Friday, 7:30 am – 5:30 pm, with gate clearance arranged ahead. Most visits run $250–$1,100.
For Sub-Zero repair across San Marco and the river streets, ring the workshop at (904) 893-3248 or book online.
Updated June 13, 2026
(904) 893-3248 · Monday–Friday, 7:30 am – 5:30 pm
Two Doors
Sub-Zero Service San Marco is an independent practice serving San Marco, San Jose, St. Nicholas, and Epping Forest in Jacksonville, Florida 32207. There is no custom booking form on this site by design — appointments are made by phone or through the external booking page, and both land on the same weekday calendar.
The quickest route is the telephone, on (904) 893-3248, because a sentence or two about the symptom often lets us bring the right part on the first visit. If you would rather book at your own hour, the external booking page is open around the clock. Our local office is by appointment routing only; please call before visiting rather than arriving unannounced.
Before You Call
| What to have ready | Where to find it | What it lets us do |
|---|---|---|
| Model and serial number | Sticker inside the cabinet or behind the kick grille | Confirm the right parts revision before the visit |
| Any error code on the display | The control panel — note it before clearing | Narrow the likely fault from the first call |
| Community or building name | Your gate, association, or front desk | Arrange clearance so the visit starts on time |
| How long the symptom has run | Your own account, since the storm or the week | Separate outage recovery from a true fault |
Arrange a Visit from the Workshop
Weekday appointments across San Marco, San Jose, and Epping Forest — gate clearance arranged before we arrive.
(904) 893-3248 · Monday–Friday, 7:30 am – 5:30 pm
Correspondence
Three things speed the visit: the model and serial number from the sticker inside the cabinet or behind the kick grille, any error code currently on the display, and the community or building name if you sit behind a gate. With those in hand we can often narrow the likely fault, confirm parts availability, and arrange access before we ever load the van.
There is a diagnostic fee for the visit, and it is credited toward the repair when you proceed. We quote it plainly when you book rather than after we arrive, and no further work is authorized until the fault is found and the figure agreed. On the high-ticket sealed-system repairs we prove the cause before naming a price — never the other way around.
No custom on-site booking form is published here. Appointments are made one of two ways: by ringing the workshop line during weekday hours, or through the external booking page linked from the buttons on this site. Both reach the same calendar, so use whichever suits you — the phone is quickest if you want to describe the symptom first.
Name the community when you book. Our paperwork stays current with the Epping Forest gatehouse and the managed Southbank buildings, and for the deep River Road lots we confirm the drive and any household-staff calendar ahead of time. Arranging clearance before the appointment is the whole reason a short, local service map is worth keeping.